AI Voice Agent for Medical & Dental Practices
Answer calls after hours and book appointments while you sleep.
Missed calls impact new revenue and operations.
Missed calls impact new revenue and operations.
The average dental practice misses 20% of their new-patient inbound calls; of the 80% that are answered, less than half are converted to a first appointment.
Potential new patients either forget to call back the next day or contact another local provider, resulting in lost revenue. Existing patients calling to reschedule end up as no-shows that affect operations and margins.
Imagine a world where your front desk staff isn't going through voicemails, answering routine questions or chasing down patients.
Dental practices with limited staff often get inbound phone calls after hours. Potential new patients either forget to call back the next day or contact another local dentist, resulting in lost revenue.
Existing patients who are no-shows impact operations and margins.
Quick Setup
Quick Setup
Get started in minutes. Train the agent on your website, FAQs and internal documentation.
Get started in minutes. Train the agent on your website, FAQs and internal documentation.
Handle Support
Handle Support
Deliver natural, human-like interactions, keeping patients engaged every step of the way.
Deliver natural, human-like interactions, keeping patients engaged every step of the way.
Book Appointments
Book Appointments
Capture new leads and sync data with your calendar, patient management system or spreadsheet.
Capture new leads and sync data with your calendar, patient management system or spreadsheet.
Route Calls
Route Calls
Eliminate frustrating menus with contextual transfer logic
Eliminate frustrating menus with contextual transfer logic
Human in the loop
Your staff has full control over how the agent handles specific patient questions. Escalate complex requests directly to your team with intelligent transfers.
Your staff has full control over how the agent handles specific patient questions. Escalate complex requests directly to your team with intelligent transfers.
Conversation Analysis
Replay calls and get a full transcript of each call with sentiment analysis.
Replay calls and get a full transcript of each call with sentiment analysis.
Optimize performance
Track sentiment and optimize agent performance.
Track sentiment and optimize agent performance.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
What type of questions can the agent handle?
The voice agent, powered by Retell AI, can be customized based on the most common questions your practice gets from callers. Examples include booking an appointment, answering questions about specific procedures, and providing directions to the office.
Do I have to change my phone number?
We can connect the voice agent to your existing phone number or set up a separate phone number for your agent. If your telephone provider supports call forwarding, we can set it up so the voice agent only answers calls after the office is closed.
How much does this cost?
Each implementation is unique based on call volume and average call duration. Schedule a call to get a detailed quote for setup and maintenance. The cost of a new phone number is $2 per month. Calls answered by the AI agent cost approximately $0.07 per minute,
What happens if the AI agent can't answer a patient's question?
We'll monitor transcripts and optimize the agent to handle most customer inquiries. If the agent encounters a question it's not trained to answer, it will transfer the call to a team member at the office during business hours or ask the caller to leave a voicemail.
Is the agent compliant with data privacy regulations?
Yes. A healthcare provider uses Retell AI’s HIPAA-compliant voice agents to handle patient scheduling. Every call is encrypted, consent for recording is obtained automatically, and all interactions are logged in an audit-ready format—enabling the provider to expand access while maintaining strict privacy protections.
What type of questions can the agent handle?
The voice agent, powered by Retell AI, can be customized based on the most common questions your practice gets from callers. Examples include booking an appointment, answering questions about specific procedures, and providing directions to the office.
Do I have to change my phone number?
We can connect the voice agent to your existing phone number or set up a separate phone number for your agent. If your telephone provider supports call forwarding, we can set it up so the voice agent only answers calls after the office is closed.
How much does this cost?
Each implementation is unique based on call volume and average call duration. Schedule a call to get a detailed quote for setup and maintenance. The cost of a new phone number is $2 per month. Calls answered by the AI agent cost approximately $0.07 per minute,
What happens if the AI agent can't answer a patient's question?
We'll monitor transcripts and optimize the agent to handle most customer inquiries. If the agent encounters a question it's not trained to answer, it will transfer the call to a team member at the office during business hours or ask the caller to leave a voicemail.
Is the agent compliant with data privacy regulations?
Yes. A healthcare provider uses Retell AI’s HIPAA-compliant voice agents to handle patient scheduling. Every call is encrypted, consent for recording is obtained automatically, and all interactions are logged in an audit-ready format—enabling the provider to expand access while maintaining strict privacy protections.
What type of questions can the agent handle?
The voice agent, powered by Retell AI, can be customized based on the most common questions your practice gets from callers. Examples include booking an appointment, answering questions about specific procedures, and providing directions to the office.
Do I have to change my phone number?
We can connect the voice agent to your existing phone number or set up a separate phone number for your agent. If your telephone provider supports call forwarding, we can set it up so the voice agent only answers calls after the office is closed.
How much does this cost?
Each implementation is unique based on call volume and average call duration. Schedule a call to get a detailed quote for setup and maintenance. The cost of a new phone number is $2 per month. Calls answered by the AI agent cost approximately $0.07 per minute,
What happens if the AI agent can't answer a patient's question?
We'll monitor transcripts and optimize the agent to handle most customer inquiries. If the agent encounters a question it's not trained to answer, it will transfer the call to a team member at the office during business hours or ask the caller to leave a voicemail.
Is the agent compliant with data privacy regulations?
Yes. A healthcare provider uses Retell AI’s HIPAA-compliant voice agents to handle patient scheduling. Every call is encrypted, consent for recording is obtained automatically, and all interactions are logged in an audit-ready format—enabling the provider to expand access while maintaining strict privacy protections.
ROI Calculator
Estimate your returns with AI Voice Agents