AI Voice Agent for Medical & Dental Practices
Answer calls after hours and book appointments while you sleep.
Human in the loop
Conversation Analysis
Optimize performance
What type of questions can the agent handle?
The voice agent, powered by Retell AI, can be customized based on the most common questions your practice gets from callers. Examples include booking an appointment, answering questions about specific procedures, and providing directions to the office.
Do I have to change my phone number?
We can connect the voice agent to your existing phone number or set up a separate phone number for your agent. If your telephone provider supports call forwarding, we can set it up so the voice agent only answers calls after the office is closed.
How much does this cost?
Each implementation is unique based on call volume and average call duration. Schedule a call to get a detailed quote for setup and maintenance. The cost of a new phone number is $2 per month. Calls answered by the AI agent cost approximately $0.07 per minute,
What happens if the AI agent can't answer a patient's question?
We'll monitor transcripts and optimize the agent to handle most customer inquiries. If the agent encounters a question it's not trained to answer, it will transfer the call to a team member at the office during business hours or ask the caller to leave a voicemail.
Is the agent compliant with data privacy regulations?
Yes. A healthcare provider uses Retell AI’s HIPAA-compliant voice agents to handle patient scheduling. Every call is encrypted, consent for recording is obtained automatically, and all interactions are logged in an audit-ready format—enabling the provider to expand access while maintaining strict privacy protections.
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